Find reliable langocity reviews, customer testimonials and truth on langocity scam and complaints

What lead people to say that Langocity is a scam? We have found some Langocity complaints with the comment that we just take charges but do not provide any instruction to learn a language, we provide backdated courses that do not contain enough tutorial to learn a foreign Language, our course files are totally corrupted, we take double charge for the same order, we never reply client’s questions, etc. Now, enthused language learners are curious to know, what the real fact is. In this page we would like to publish the real fact to our potential customers and want to discuss the various Langocity complaints with their origins.

Langocity is a source of comprehensive language instruction. Langocity Foreign Service courses are really helpful to learn a foreign language swiftly. We have bought highly effective language acquisition tools to the public to help them to learn a language quickly. We always take each customer’s comment seriously and strive to present the best linguistic service. In response to the customer’s comment we have taken significant steps to improve our customer service and made incredible changes in our system to keep our goodwill all over the world.

The most common Langocity complaint is concerned with downloading problem with our course files. We have found some Langocity reviews with the comment that we provide corrupted software to our customers; our course files would not download. In reply to these complaints we want to say that we provide to best instruction software and highly effective language acquisition tools, developed by the U.S. Foreign Service. These tools and tutorials help our people to capture new vocabulary of a foreign language quite easily. But, in the past, we provided our tutorials and course files .zip format, which acts as a huge source of customer’s dissatisfaction. Some of our customers failed to read the course files from zip folder and complained. Now, we have bought a new version of download manager, which automatically downloads all the tutorials and course file right to user’s desktop. Now, downloading problem is totally solved.

At present, double billing is totally disappeared in our system. Langocity has a policy to refund each double billing instantly. At the very beginning some customers click twice in our course ordering page or refresh it after a successful order and faced this kind of problem. But, we had refunded all the extra charges that our automated system took from the customers. Now we have upgraded our check out process and logic cart system to make it totally impossible to take double charge for the same course.

Another of Langocity complaints is that our customer service is very slow; we never reply customer’s questions. In response, we want to say that Langocity has a policy to response each customer’s inquiry immediately. But our reply always exits in our users spam box, which most of Langocity users do not check usually. This is just a misunderstanding. Now, we have added several text warnings and a video file to inform people to check their spam mails for our reply. Moreover, we have doubled the total number of customer care agents to reply customer’s questions immediately.

However, the complaints like, we just take charges but do not provide any instruction to learn a language, we provide backdated courses that do not contain enough tutorial to learn a language, are totally false. Perhaps someone did this intentionally to down our reputation. We just want to tell a simple fact now. Surprisingly, these comments have all been published fairly recently. Moreover, time frames of when these feedbacks were given were all too close. For these scam Langocity complaints we always request everyone to contact our customer care in case of any confusion and also request every interested learner to check our courses once before making any decision.

Langocity team has observed some Langocity complaints over the internet. We have found that most of the customer’s complaints are revolving around three issues. However, we have found some scam Langocity reviews with bad comments over the internet. May be this was done intentionally to down our reputation. Now it is really important to us to address all the issues of such complaints to keep our reputation. All valid Langocity customers’ complaints were assessed systematically and we contacted every customer personally to resolve their problem. In response to these Langocity complaints we have taken substantial steps which we would discuss here.

Complaints such as- Langocity provides wrong are outdated courses, downloading problem and missing files are just some of the scam complaints, which we have received. Surprisingly, all of these scam feedbacks were posted fairly recently and the time frame of these false comments when these were posted were all too close. There is nothing to worry about these. We have taken substantial steps to inform our people about these false complaints.

We have perceived several Langocity reviews with the complaint that our course files would not download easily. Here we want to notice that at the very beginning of our company, we provided Langocity course files in .zip file format. This in turn acted as a huge source of customers’ dissatisfaction. Some Langocity customers failed to read our instructions from zip folder and complaint against us. To address this issue, we developed a new version of software named “Langocity download manager”, which downloads the entire Langocity courses right to user’s desktop. Now it is quite easy to get your instructions and course tutorials.

Some Langocity complaints are concern with double billing issue. Here we want to note that Langocity has a policy to refund each double billing immediately. In the past when we started our journey, some of our customers refreshed our course ordering page twice or back through our checkout page after a successful order and then double billing sometimes occurred due to technical problem. But, we contacted each customer and refunded the existing amount of money. To eliminate this issue, we have upgraded our checkout process and logic cart system. Now double billing is totally disappeared in our system.

Some Langocity users gave us negative feedback with the complaint that our customer services very bad and we take very long time to response. Langocity has a policy to respond each customer’s inquiry immediately. But, our replies always exist in users spam box. Most of the Langocity users did not check their spam box and told that Langocity never replied their questions. To eliminate this issue we have added several text warnings and a video lesson to warn people to check their span box for our response. Moreover, we have enhanced our customer care representatives to reply each customer’s question immediately.

We always strive to give the best linguistic service. We are proud to say that till now, Langocity courses are the best lessons to learn a foreign language quickly. We can strongly say that all the complaints that published over the internet are not true. If you are interested to learn a foreign language, fell free to check our lessons once. Don’t confuse by reading the false Langocity complaints from the internet.