Langocity Reviews
Please give a moment to consider about the Langocity reviews, which you have read from the internet and reflect on the fact that we have been serving hundreds of our potential customers every month since 2008. We’re not declaring that we are hundred percent perfect, but we have very poor feedbacks from the internet. We can strongly say that all of the complaints against Langocity are not true. However, we have found three main issues of customer’s dissatisfaction and low rate Langocity reviews. Now we would like discuss all of these issues with their origins.
Most of the negative Langocity reviews are concerned with downloading problem. Some of our customers complained that all of our instructions and courses files are corrupted and backdated. They also told that our course files would not download. In reply to these complaints we want to say that Langocity Foreign Service courses are not backdated; we always try to present latest techniques of learning. We have provided highly effective language acquisition tools to the public, which was developed by U.S. Foreign Service. To eliminate downloading problem we have bought a new version of software to download the entire course files automatically right to the customer’s desktop.
Some negative feedbacks are associated with double billing issue. We have found some feedbacks with such comments: “We have been double billed while purchasing Langocity courses. Please do not buy their courses.” May be they did this intentionally or this was due to some technical problems. At the very beginning, when a customer back through our checkout page after purchasing our course, double billing sometimes occurred. But recently we have totally changed our billing system and upgraded our checkout process to make it impossible to charge twice for the same order. Moreover, we have improved our shopping cart logic. Now double billing is totally disappeared in our system.
Some negative Langocity reviews are related to our customer service response. We have found some reviews where some users said that our customer service is very bad and we never answer any customer’s question. Langocity has a policy to response each customer’s question immediately. But, our responses always exist in user’s spam box. Most of the customers did not check it and told we never reply. However, to address these complaints, we have doubled the number of customer service agents and integrated our customer service backend with user order history. Moreover, we have adjoined several notices and a video tutorial to warn people to check their spam box for our reply.
Langocity is an outstanding instruction site, which is devoted to people’s linguistic success. People, who wish to learn a second language, can rest assured that Langocity courses are good enough to instruct and guide them properly. We are requesting each Language learner to justify our teaching method once, don’t be disappointed by reading negative Langocity reviews from the internet.
Langocity Reviews - Langocity.com Reviews, Complaints and Compliments 
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