Langocity Complaints

In this page we would answer all the Langocity complaints, which we have found over the internet. If you look closely at the complaints, you will see that all the complaints contain the same speech and revolving around the same issue. Among all of the complaints, we have only three complaints relevant to the Langocity services. In this article we would discuss all the issues in brief for which people gave us low rate reviews and the modifications we have done to solve the issues to provide the best linguistic service.

The three common complaints against Langocity are downloading problem with the language courses, double billing problem and slow customer service department. If you look closely at the Langocity reviews, you will find that most of the complaints are revolving around the difficulty with downloading the language courses. Langocity team have already reviewed these complaints, contacted the customers who experienced such kind of problem and have significantly improved Langocity’s language course downloading system. In earlier period, Langocity provided their courses in .zip file format which act as a huge source of negative feedback. Most of the Langocity users failed to download the files from .zip folder and complained against Langocity. To abolish this issue Langocity has bought new download manager, which download all of the course files automatically right to the user’s desktop.

Some Langocity complaints are related to double billing. A few Langocity users complaint that they have been double billed while purchasing Langocity courses. Here we want to say that Langocity has a policy to refund all the double billing. We suggest our customers to contact our customer care immediately for such kind of problem. However, in response to these complaints Langocity team have developed the flow of Langocity’s checkout process and modified their shopping cart logic to make it impossible to charge twice for the same order.

Other Langocity complaints are concerned with slow customer care department. In response to this issue, Langocity team has considerably increases the number of customer service representatives as well as integrated the customer service backend with user order history. It is our policy to response our customer’s inquiries immediately. We always strive hard to provide the best Linguistic service.

Langocity Foreign Service courses are good enough to help people to speak a foreign language rapidly in a very short time. If you are interested in learning a foreign language, you may purchase our courses, do not concern at the Langocity complaints over the internet because these issues have been already eliminated.

2010

11/24

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